“When we arrived after a 5+ hour journey, within minutes of arriving we were greeted by the owner who stared at us and made us feel uncomfortable, especially my wife, who was stared at through the kitchen window, which has no privacy window and then commented you have a dog….”
, did you not put it on the booking form, I replied that I had booked it on the phone and mentioned it. A small Dashund that’s all, they way he looked as if it was a New Foundland, as he mentioned he had week before, he said it it was not an issue, but kept mentioning it, so it was. He made us feel not welcome and no mention of having a good holiday, did not feel great after this, in fact put us on edge all week, which is not how a holiday should be.
We are considerate people who looked after other people’s homes and make sure we keep place’s tidy and especially when we have a dog, a small on of that.
He even stared at me when I was unpacking the car, made me feel uncomfortable.
We loved the cottage, but not ideal in terms of steps for my wife who has disabilities,
which we were of, but not that they were quite steep, was not allowed to leave the back door light on, due to neighbours complaining, also no lighting where you park the car, very poor, especially when you return home in the dark and having to navigate your way to the gate.
Even when we went to the pub through the garden, we had to take a torch, so that we could see..
Also being in our fifties, there are so many rules and regulations by Sykes and the owner, if feels like being at school again, treat us like Adults please, we are responsible people; can not do this, can not do that, never booked somewhere with Sykes before and with so many rules,
made us feel uncomfortable, not required.
Also no mention of lack of internet or even able to make a phone call in the literature, appalling really in the 21st century, we had to go up on a hill to make a call to check in my mother who is in her eighties and not well or to speak to my wife’s relatives. There really needs to have some way of calling people from the cottage.
We left the place as we saw it, as we would anyway and even brought blankets to cover the furniture, as we have a small dog and not a New Foundland.
The bedroom window had no privacy curtain either, you had to close the curtains, to get privacy, as you were overlooked…
The property was warm and cosy over all.