“The property was in a good location and was very spacious.”
However, on arrival the property was freezing cold as no heating was on. The heating also didn’t seem to be set properly, which meant I had to manually put heating on and off each day. There was a lovely welcome pack included as well as dog biscuits, bowls and a pet towel. However, the visitor’s information folder wasn’t very guest or pet friendly as it was just full of rules! The information that was included was out of date. It would have been very useful to have correct information ...
However, on arrival the property was freezing cold as no heating was on. The heating also didn’t seem to be set properly, which meant I had to manually put heating on and off each day. There was a lovely welcome pack included as well as dog biscuits, bowls and a pet towel. However, the visitor’s information folder wasn’t very guest or pet friendly as it was just full of rules! The information that was included was out of date. It would have been very useful to have correct information about recycling in the local area as the bins were completely different than our area. Overall the property was good and I would recommend it for the great location and comfort.
Hi, I’m so very sorry that the cottage wasn’t warm on your arrival, it is very hard to determine what time guests will arrive, what with the cost of fuel inflation now it is so costly to leave the heating on all day, so the heating on your arrival can be put on at anytime, for instant heat all you have to do is press boost and turn the dial in the passage to whatever temperature you require, guests change the timer to their needs, and every guests needs are individual, the instruction booklet is next to it, when the heating is put on it takes so little time to warm the cottage through, there’s an additional new fire in the living room, that actually gives out a lot of heat, as for the information booklet, it will indeed be updated, yours Faithfully T Roach
Property Owner