“Oh dear, where do I start.”
This property was advertised as a luxury apartment, what a misleading statement!
We stayed from the 7th - 21st September 2024 (unfortunately we could not leave without staying as the previous people who left a review stated, I hope they can get their money back) one of the ladies is elderly and in quite delicate health and was unable to travel any further, we had driven from Gwynedd, North Wales, and having paid for the apartment, couldn't afford to pay for anywhere else. We decided we would ...
This property was advertised as a luxury apartment, what a misleading statement!
We stayed from the 7th - 21st September 2024 (unfortunately we could not leave without staying as the previous people who left a review stated, I hope they can get their money back) one of the ladies is elderly and in quite delicate health and was unable to travel any further, we had driven from Gwynedd, North Wales, and having paid for the apartment, couldn't afford to pay for anywhere else. We decided we would have to stay and clean as we went along, you do not expect to have to buy disinfectant and cleaning equipment and work when staying in supposed luxury, the cleaners need to be replaced by someone who can do a decent job.
We complained to Yorkshire cottages who were very helpful and provided a replacement microwave for the disgusting filthy one left in the kitchen, which had been mentioned in previous reviews but nothing had been done about, the rest of the problems we encountered they unfortunately could not help with as they are the responsibility of the owner.
The cleanliness and maintenance of the property is disgusting especially as this is supposed to be a luxury apartment.
There are too many safety issues, faults and complaints to list here, we will be sending a detailed list to Sykes/Yorkshire Cottages so they are aware of the problems and can take appropriate action.