“I am not surprised to see a one star rating for this house in other sites.”
Our holiday was unfortunately interrupted by a severe leak from the shower upstairs that poured water through the kitchen, over an appliance and computer we had taken with us, and all over the kitchen electrics. The owner did repair this but at the same time took it upon himself to add a new shower door with heaven knows how many tubes of mastic that stank the house out for the remainder of the weeks stay. The repair was partially successful but the leak resulted in the oven completely failing. So we were inconvenienced and had to purchase take away food. The owner was very difficult in coming forward with any compensation claiming we had been offered alternative accommodation which was totally untrue. Sykes were polite but ineffective and I lost count of how many times I needed to send photos of receipts for additional costs until eventually they succeeded in refunding part of the cost, but the owner was incredibly tight and the compensation did not meet the level of inconvenience and impact on our holiday. The photos of the house look lovely but the kitchen is old and in need of replacement but if the same approach is taken to that as the bathroom then it will be a poor job. I would not recommend Sykes or this house/owner to anyone, but I would recommend going to Whitby and the surrounding areas which are lovely.
