“The property is rated as 5 star but unfortunately we did not feel this was the case.”
General maintenance & decoration poor, there were no tumbler or beer glasses supplied and there was a lack of room in the kitchen cupboards for our own food. The sofas were stained & looked dirty. The pillows on the bed were very uncomfortable and the very small dressing table in the bedroom was no use at all. Outside the front door when it rained it was totally waterlogged and we noticed this had been mentioned in reviews some time ago! Wouldn’t stay again, such a shame as the property could be so much better with the right maintenance & updated decor.
Hi Julie,
Thank you for your feedback, we are sorry to hear the cottage didn’t meet your needs, due to the popularity & lack of availability, we had tried to schedule a revamp & redecoration however this took longer than anticipated.
We have now completed this & would love you to be a returning visitor.
We are aware of the surface water pooling by the front door when it rains & have scheduled work booked it, it’s taking longer to rectify than we would have hoped, due to shared access.
Many thanks.
Property Owner