“Recently returned from lovely week staying at Abbey View with friends.”
3 adults and 2 children (13 and 10 years old).
House was lovely, very modern. We loved the open plan feeling, and the extension with the kitchen and dining area is lovely.. Loved the blue lights around the skylight, made for fun time playing Just Dance on our Switch in the evenings.
After reading past reviews, we were interested to see the property for ourself.
Driveway, a bonus in Whitby and could certainly take our two cars. Could it take 3? Possibly. Would it make entry and exit easier if the wall wasn't there? Yes, But it is what it is. One vehicle can pull straight in while other vehicle had to do a bit of manoeuvring, but tbh, not a problem - for a Jag xe and a Qashqai. No need for extra driving lessons for us :-). What I would say is, don't try and reverse car in the right hand entrance of the drive, an XE doesn't fit and the lip on the drive will result in grounding the car out.. No damage done, but that will teach me for trying when the wife said it will not fit.
Quality furnishings, kitchen, bathroom and, carpets, beds, lovely clean / crisp décor. Very comfy..
Location is excellent. 10 / 15 minute walk straight in to town. Very quiet residential area.
Cleanliness, to be honest, we found somethings bit dirty - plates, bowls, cutlery, upstairs toilet didn't look like it had been cleaned and hairs found in one of the beds. Although, we did put in a call to the cleaners (contact details were in visitor book) and they were quick to come back round when we were out to give the place a clean. Hot tub could have been cleaner tbh - fair bit of grit when we first arrived, and by the 2nd half of the week it could have certainly done with a top up of chlorine and a clean, with the water starting to look a tad green. We have our own hot tub at home, so fully aware of showering before and after etc...
Garden was lovely, perfect size to chill out in.
Dogs. Now there are dog breeders directly next door, which we were aware of when we booked. We have dogs ourself, so this was not an issue for us. What was an issue was the strong smell of dog faeces when we arrived and on the first night. This could be smelt from the front of the property, the front door and was particularly overpowering in the back garden. Thankfully we went out for a walk and had a meal down the town. We would certainly not have been able to sit in the garden nor have the back door open with the smell. I wonder if the owners heard us talking about it, as the area was soon hosed down (we could hear them cleaning) and the smell never appeared again throughout the week. As I say, we have no issues with dogs, and the owners clearly have a real passion for their Dobermans, but the smell on the first night was over powering and disgusting. I should also note, no prolonged noises of dogs barking etc...
There are some clear signs of dampness staining in the main hall wall and on the wall of the downstairs bedroom. I wonder if there is a leak from the upstairs bathroom? Woodlice were very common throughout this area.
Down stairs toilet radiator very rusted..
To be honest, none of this is a complaint and mentioning it merely as observation for the owner. They have a lovely property, in a great location and they have clearly put a lot of time and money in to making it a quality holiday let, in a cracking location.
Would we return? Yes..
Would we recommend it? Yes, and have already done so for friends looking to stay in Whitby.
Thanks again owners for allowing us to use your property, enjoyed our stay, we will be back..
Thank you for taking the time to provide feedback, it is much appreciated, your comments, regarding the cleaning issues, for both the hot tub and property have been noted. I assure you we take feedback from guests very seriously and they have been strongly communicated to our cleaning contractors who have apologised for the shortfalls in standards and have assured me they have spoken to their team in order to ensure that in, future, there are no further cause for complaint.
I appreciate very much your comment regarding parking, it does not meet everyone's needs but is adequate for the majority. Thanks also for highlighting a couple of maintenance issues these will be looked into and remedied when bookings allow.
Thanks again for your feedback and I'm really pleased, you enjoyed your stay in Abbey View, as we genuinely try to provide the best possible experience for guests and constructive feedback helps us improve on our offering.
We look forward to welcoming you and your friends in future to our loverly house in Whitby.
Kind regards Katie
Property Owner