“This is definitely not a 5 star accommodation.”
The property is in desperate need of some work. The skirting boards we're filthy in every room from muck to food stains/drips. The stairs/rails look like they hadn't been cleaned for months with black muck marks and a thick layer of dog hair gathering around thw bottom spinals. The kitchen is way smaller than perceived in the pictures, no cupboard space to store groceries, markings on the cooker had worn away so took a few attempts and a google search for instructions. The sofa cushions were so saggy and would just sag off the sofa as soon as you sat down leaving it very uncomfortable, sofa also needs a good hoover as bits and hair under cushions too.
Space very tight in one of the twin rooms between beds making it difficult to get in and out, especially during night for the bathroom. Windows and sills were really dirty. Unable to open windows to let some fresh air in especially on a hot day. It was very noisy from delivery trucks and vans up and down street in main double bedroom and sitting room from as early as 5am each morning.
Welcome parcel left with tea bags, biscuits and a fruit cake pleasant enough but would of been more useful to have milk and possibly a small loaf instead with a check in time of 5pm.
I wouldn't recommend this property for those who find steps difficult due to stairs leading up to kitchen as they were steep with the top step beingva much bigger drop than rest.
Padlock on bin outside is also not easy to use with having to pull a bar out to gain access after unlocking, again not recommended for those with grip issues.
Main bathroom shower started to leak on Wednesday night straight through the light fitting in hallway between sitting room and kitchen. Had to make several phone calls and leave messages. Plumber arrived in quick time once reported.
Parking is an absolute nightmare, scratchcard parking passes issued for week, allowing free parking in the W zones which were on the opposite side near the Whale Bones.
Must compliment the clean bedding.
Overall really disappointed as pictures are not a true reflection on size, decor/maintenance and cleanliness of the property.
Thank you for your comments, we value your feedback. We are sorry the cleaning was not up to the standard we would expect. Had you contacted us during your stay, we would have sent the cleaners back round to rectify the issues. The cleaning company have been contacted. Regarding the hob, thank you for your comments, we will get some new labels to make it easier to use. The windows can be opened so we will look into this to see if there is an issue. The property page on the website does clearly state that their are stairs so people are aware. The comments about the sofa have been passed on to to owner. This property is advertised at a 4 tick rating. We are once again sorry about the issue with the leak, the plumber attended quickly to resolve it. Thank you for your comments.
Property Owner
