Haven House | Whitby | North York Moors And Coast

4.2★

8 Guests
4 Bedrooms
3 Bathrooms
Pets Yes
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Features

Garden / Patio
Cot available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

38 Customer Review(s)

Mark
October 2024

“Great house, bigger than the pictures do justice.”

Everything you need, location perfect. Thanks.

Everything you need, location perfect. Thanks.

- Mark, October 2024
Catherine August 2024

“We loved the house and just had a few minor issues, one of the windows was unlocked and the handle would not move so we could shut it properly,we thought this could be dangerous as we had young children with us ,also the Internet went off towards the end of the week and never came back on again,we left a note in the house so hopefully these issues have been solved, otherwise we had a lovely stay.”

- Catherine, August 2024
Andrea August 2024

“Really lovely house that more than met the needs of our extended family.”

Great shared space, lovely bedrooms, great bathroom and shower room facilities. Really useful parking spaces, well located , able to walk into town easily with 2 toddlers.

- Andrea, August 2024
Timothy August 2024

“We had a good stay at the property.”

Still no facility for re-cycling. You have to vist the Whitby Council's re-cycling facility just before you arrive at Sainsbury's Supermarket. There is a road on the left and the facility is in an Industrial Estate. When we were there it was closed on a Wednesday.

- Timothy, August 2024
Elizabeth June 2024

“A lovely house with good facilities.”

It was good to have decent sized towels provided for once. The kitchen was also well equipped. The house was in a good location and had an area where we could walk our dog close by.

- Elizabeth, June 2024
Margaret September 2023

“Great property, good location.”

Very comfortable. We had a lovely week.Would highly recommend.

- Margaret, September 2023
Timothy July 2023

“A quiet location with parking, no facilities for re-cycling”

- Timothy, July 2023
Alan April 2023

“Disappointed with the choice of tv channels there appeared to be no “catch up tv” available.”

Unsightly light bulbs hanging from ceiling in kitchen. Corner piece of skirting board lying loose on floor by sink in kitchen. No broom available to sweep through, only broom head no handle! Disappointed at times for arrival and departure, especially the 9am for departure which means a very early start if you expect the house to be clean and tidy. We decided to leave a day early in order that we could mop throughout in order to leave premises to our standards.

- Alan, April 2023
Lorraine December 2022

“The location of Haven House was excellent, a lovely 10 minute walk to the shopping area of Whitby and even closer to the nearest pub.”

It was great to have off street private parking for 2 cars - unusual in Whitby. The house was lovely and warm (looked like the heating system had recently been updated) and fairly well equipped. There were a couple of small maintenance issues which we passed on to the owner by text (number in info left in property) and we received a very quick response. A great place to stay for our extended family over New Year.

- Lorraine, December 2022
Robert September 2022

“On entering the premises we were greeted with an awful foisty smell which was not a good start it turned out to be the mop bucket,the ceiling in the bottom bathroom could do with repainting as it was peeling off,the ceiling lights in the kitchen were hanging down not a good sight,toilet seat in middle bathroom very insecure(dangerous),when setting heating to make us comfortable at night (it came cold) the owner kept on turning it down lack of information regarding the accommadation and no visitor book to fill in,these are only little points which should be noted by the cleaners.”

- Robert, September 2022
Alan August 2022

“Like others have said some good some bad - fit and finish are a bit of a let down.”

Spotlights hanging from the ceiling, 1 uncomfortable double bed and a guest went home early. No smart TV's. Good location and reasonably quiet.

- Alan, August 2022
Lewis July 2022

“We had a great holiday and enjoyed staying at Haven House.”

The location was good being able to walk into Whitby Town in 10 mins. We were able to go crabbing just 100 yards from the house and Sainsburys is only 1 mile away. Parking was adequate for our two cars (an estate and 4x4), just had to park them very close to each other to avoid overhanging the pavement. There were 4 adults and 4 kids so for us it would be better if the double bedroom on the top floor had twin beds instead (assuming they would squeeze in). We couldn't lock the back/conservatory door with a key but could lock it from inside. This wasn't a problem as you could go out through the front door and lock it anyway. We are pleased we booked Haven House and would visit again. Being critical here but these are the things which I think could be improved: - More/new crockery. There were a few all chipped and past their best. - Replace TV in lounge. We didn't use the TV much but a more modern Smart TV might be useful for someone else staying with kids when the weather is bad. - New dining room chairs. There were 6 chairs and another 2 older chairs in the lounge but some of the material is coking of the seat. I think all of these could do with being replaced. - More coat hangers in the wardrobes. There are some big wardrobes but only a handful of hangers. - Clothes line pegs. There was a close line but no pegs to be seen anywhere. - A kettle in the downstairs utility would be a welcome addition. - Descale the shower heads.

- Lewis, July 2022
Julie April 2022

“Lovely house for our family, 3 generations of us.”

... Fully equiped kitchen, plenty of space.. The only negative thing is the open plan stairs on the first floor landing, going both up and down, Stairgates would've been useful.. to keep toddlers safe. Travel cot and highchair where supplied. My grandchildren loved the little park. About 10min walk into the town centre, and a lovely chippy 5 mins away.. Lovely visit..

- Julie, April 2022
Dean April 2022

“Great location, well appointed but we had to purchase some items to cook with and there was a lack of coat hangers.”

Some furniture was well used and needs updating but having said that, the house was in great condition and having stayed at a number of similar properties on the estate, it compares very favourably. Having two car spaces and plenty of space is a great plus in Whitby and we would certainly consider staying there again.

- Dean, April 2022
Vanessa January 2022

“Haven House was great .”

Lovely clean house that has everything you need.

- Vanessa, January 2022
Paul December 2021

“Excellent property, ideally located.”

Good facilities. Property clean and welcoming. Owner very responsive to a small issue we found with a toilet flush. Would definitely book again.

- Paul, December 2021
Valerie October 2021

“The location of the house was great, 10 mins walk into the town centre.”

The house was warm, plenty of hot water, the house itself was a little disappointing, we booked for 8 but only 5 could eventually go, I am glad there wasn't 8 as it would have been a tight squeeze, especially the kitchen and downstairs bedroom. The property was not clean upon arrival, the large oven grill pans and shelf were badly soiled with burnt food, we did not use it as we found it to be unhealthy. The dishwasher smelt mouldy and when we washed our dishes they didn't clean properly, the filter was very dirty. The cafetier hadnt been cleaned for weeks it was badly stained and kept falling apart when used, there were 2 glasses that we found in the cupboard with cracks, the whole place was very dusty, the blinds, skirting boards, wall sockets, the bathrooms smelt very heavily of bleach which was very unpleasant and made me feel a little chesty after a couple of days as I am an asthmatic, the ceiling in the downstairs shower is peeling off exposing plaster. The toilet seat in the 1st floor bathroom was loose and needed attention. The Wifi code was different in the file and the notice in the lounge, we did put the correct one in the file when we worked it out. This property could be high quality as the owner states it is if it had some TLC and was cleaned to a high standard by the team of cleaners who have from 9am to 4.30pm to do the work. With it being a special weekend in Whitby the price of the property remained high I would definitely pay this price again if the property was in better condition.

- Valerie, October 2021
Rachael October 2021

“We really enjoyed our stay at haven House.”

There I not really enough room on the drive for two cars but plenty of parking on the same road so not a problem. Great location and plenty of room for a family get together. The carpets are ready to be replaced but it did not spoil our holiday.

- Rachael, October 2021
Colin September 2021

“Very basic, no frills but did the job clean but needs a bit of maintainance.”

- Colin, September 2021
Margaret August 2021

“The big advantage of this property is that it is in easy walking distance of Whitby town .”

It also has beds for 8 people , 3 bathrooms and take pets . However we would in no way describe it as outstanding . For most of the week there were 4 adults 2 children and 2 cars and this was comfortable. When friends joined us for the first weekend they felt their downstairs bedroom was dank , it was a tight squeeze to sit 8 at the kitchen table and in the lounge and it was very hit and miss if there was visitor parking available ( this was described to us as guest parking but we weren't told it was a few spaces for the whole housing estate ) Perhaps our biggest concerns were cleaning ( especially when over 7 hours were allocated ) as we found a mouldy frying pan , a crisp behind a sofa cushion and socks in the washing machine . The stair carpet is threadbare in places . These things in themselves did not stop us enjoying our week but do make me feel that to describe the property as outstanding over states it .

- Margaret, August 2021
Graham July 2021

“The location was ideal for walking into Whitby centre.”

The house comfortably gave plenty of room for 6 adults 2 children and our dogs. The playground at the back was an added bonus for the children.

- Graham, July 2021
Alexander July 2021

“Lovely, very clean family house.”

Well equipped, good quality linen & towels & very comfortable beds. Excellent for multi generational holiday. Safe play park outside back gate, separate seating areas & good sized family kitchen. Easy 10 min walk into town & 5 mins walk onto bridge for bus to Scarborough & Robin Hoods Bay. Only tiny complaint was that we could not find any recycling bins but as we had cars & Sainsbury’s only 2 mins away was not a real problem. Will definitely rebook this house if returning to Whitby, had a wonderful stay.

- Alexander, July 2021
Brenda May 2021

“Lovely house in a great location, will definitely book again, and will recommend it to family and friends”

- Brenda, May 2021
Sharon September 2020

“We know this area well, having stayed 'next door' the previous year, and we had another brilliant week in Whitby.”

Haven House is convenient;y located to walk into town, and there is - just! - parking for two cars. Having read some of the feedback on cleanliness - and having an extra-vulnerable member of the family with us - we were a little concerned before arrival; however, we found nothing to worry about. We did bring our own wipes and just for peace of mind went over key 'touch' areas, but we had no concerns about the cleanliness of the house. There were five adults in our party, but we had plenty of room to spread out and do our own thing. The kitchen was well provisioned, and we appreciated the large oven and hob which enabled us to cook meals for everyone at once. We would happily return another year.

- Sharon, September 2020
Steven August 2020

“Great location and house offers fairly good facilities With the extra shower unit on the ground floor being very helpful when 8 people are staying.”

However I was abit apprehensive about the cleanliness after reading one of the comments so contacted Sykes for further update which did ease my fears. The house on the whole was very tidy and nothing to complain about really But would have expected it to be pristine given the current situation wasn’t sure any disinfectant had been used at all as you couldn’t smell anything; although wipes were left we wiped down ourselves also the outside area could do with a massive clean up and please cleaners pull the beds out!!!!

- Steven, August 2020
Rachel July 2020

“The house itself is in a good location and has plenty of space and car parking.”

Unfortunately the house was absolutely filthy when we arrived and wasn’t even at pre covid cleanliness standards. We spent the first few hours of our trip cleaning and then again the next morning. I have never stayed/arrived in somewhere as filthy as this. Even the high traffic areas such as handrails made cloths brown when we cleaned them which is very worrying with the current climate. I rang Sykes first thing Saturday morning to let them know (rather than waiting until the end of our stay) and their service was brilliant in taking this on and letting us get on with our holiday. I have also seen that the mention of the en-suite room taped up plug was mentioned on here October 2019, this (along with other things mentioned on here and in the guest book) still have not been fixed. I would book through Sykes again but would not recommend this cottage to anyone.

- Rachel, July 2020
Leah July 2020

“The property was as described with ample room for my family in a great location within walking distance to the beach and also a close drive to the supermarkets.”

- Leah, July 2020
Paula July 2020

“We had so many issues.”

Things worn out and broken Very poor cleaning especially with COVID around

- Paula, July 2020
Ross March 2020

“The house is in great location and met our requirements.”

There was a couple of small things that we noticed. On arrival there was nothing in the house to greet us I thought even a pint of milk a few tea bags and even a pack of biscuits. At least we could have got a cup of tea on our arrival. No bin bags no washing up liquid to wash dishes very little toilet roll !!. We rented a Smaller house in the same area a year ago and all of the mentioned above was supplied. I also think the house could do with a freshen up as it’s showing signs of wear and tear. All in all the house is great with a few extra tweaks here and there it would make it even better.

- Ross, March 2020
Patricia February 2020

“This is a lovely house, containing everything you could wish for.”

- Patricia, February 2020
Ann February 2020

“Beautiful house but could do with agood clean”

- Ann, February 2020
Joanne November 2019

“Excellent property, lots of room for a big family.”

Well equipped, great location. Parking included. Would definetly recommend

- Joanne, November 2019
Gary October 2019

“I needed to contact sykes on arrival and email was answered within 10 minutes, excellent customer support.”

As a side note there are so minor maintenance issues requires attention, these were noticeable on arrival and must have not been reported by previous occupiers. 1. Ceiling bulb off in kitchen 2. Ceiling bulb off in en-suite top floor bedroom 3. Extension lead side of bed not working in ground floor bedroom 4. Wall socket in main bedroom top floor is taped up and requires replacing thanks again regards Gary Wilson

- Gary, October 2019
Debra September 2019

“The house was in a much better location than expected - very close to Whitby centre.”

The river ran almost alongside the property and was a lovely walk. The property was bigger than expected too and even though it was over 3 floors it wasn't a problem to the 2 people in our group whose mobility isn't too good. I would book this property again with no hesitation.

- Debra, September 2019
Paul May 2019

“The house was excellent and in a great location.”

Very clean and good facilities. Really enjoyed our stay in Whitby!

- Paul, May 2019
Susan April 2019

“We had a great family break in Haven House.”

It was clean, comfortable, spacious and cosey. The location is good being just ten minutes walk into the centre of Whitby. There's green space close by to walk the dogs. A pub is only a five minute walk away and the kids loved the little playground which is overlooked by the house.

- Susan, April 2019
Sally February 2019

“The house was just right for our party of 7 so much space comfortable beds lovely kitchen with everything to hand clean towels for all we couldn’t fault anything.”

The town and all amenities only a twenty minute walk away and would highly recommend The fisherman’s Wife restaurant for an evening meal excellent food !

- Sally, February 2019
James November 2018

“Great house and location only 10 min walk into town was a great weekend would recommend and stop again”

- James, November 2018

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Summary

Over three floors
Four bedrooms: 1 x second floor king-size double with en-suite shower, basin and WC, 1 x second floor double, 1 x second floor adult bunk, 1 x ground floor double
Ground floor shower room with shower, basin and WC
First floor bathroom with bath, shower, basin and WC
First floor kitchen with dining area
Utility
First floor sitting room
Ground floor conservatory with doors to courtyard.
Gas central heating
Double electric oven, 5 ring gas hob, microwave, fridge/freezer, washing machine, tumble dryer, dishwasher, 2 x TVs with Freesat, DVD, radio/CD player, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Travel cot available on request
Off-road parking
Small, enclosed rear courtyard with decked patio area and furniture
Two well behaved dogs welcome
Sorry, no smoking
Shop and pub 5 mins walk.

The property

Quietly situated close to the centre of Whitby is this attractive, modern, terrace townhouse.

With light and airy accommodation, it is ideal for family groups or friends wanting to explore this wonderful historic seaside port and the numerous local attractions.

Set over three floors, there is a bright and sunny sitting room and a well-equipped contemporary kitchen, with the dining table in the middle - where you can sit and linger over a meal, a lovely sociable space.

From here, there are glimpses of the upper harbour and the railway line, where steam trains pass regularly.

Three of the bedrooms are on the second floor, one a charming king-size double with an en-suite shower room and plenty of storage, whilst the fourth bedroom lies on the ground floor, with a large shower room next to it.

With a family bathroom too, guests are well catered for.

A small conservatory with an additional TV provides plenty of space to spread out.

Doors open from here onto a sheltered rear enclosed courtyard and decked patio, perfect for relaxing in the sunshine with a morning coffee.

A gate here leads into a children's playground, where the younger members of the party can play safely; sure to be a big hit!

There is off road parking at the property, a big bonus and a rare find in Whitby.

A few minutes' walk brings you into the hustle and bustle of Whitby centre, with some excellent restaurants, quaint tea rooms and interesting shops to browse.

Wind your way through the quirky narrow streets, go down to the pretty harbour and into the cobbled market place.

From here, you can work up an appetite by climbing the 199 steps up to the Abbey and the beautiful St. Mary's Church, with breathtaking views along the coastline.

This is part of the Cleveland Way trail, where you can enjoy exhilarating cliff top walks.

Children will be delighted with the long sandy beaches, perfect for building sandcastles and going on donkey rides, while the brightly coloured beach huts can be rented on a weekly basis.

The surrounding area has something for everyone, whether it's discovering the pretty fishing villages of Robin Hood's Bay and Staithes, a trip on the steam railway, or having a fun-filled day out at Flamingo Land.

A splendid base for a varied and memorable holiday.

Note: This property has a Good Housekeeping bond of £200.

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About the location

WHITBY

Robin Hood's Bay 5.5 miles; Scarborough 19.3 miles; Pickering 23 miles; Guisborough 21.5 miles.

The seaside town and port of Whitby lies at the mouth of the River Esk in the Scarborough district of North Yorkshire. Ideally situated for exploring this beautiful part of Yorkshire, the local area hosts an array of activities so you can be sure to get the best out of both the countryside and the coast. From the nearby North York Moors to its Blue Flag beaches, there's something here for everyone. Amongst its many attractions, Whitby holds a charming atmosphere, home to winding streets and hidden alleys, where you can find a wide selection of eateries and shops scattered amongst them. Take a trip to the picturesque harbour and lighthouse to watch the sun set or get involved in some whale watching or a coastal cruise to watch the creatures up close. Climb the famous 199 steps to the Whitby Abbey to immerse yourself with history, or visit the Captain Cook Memorial Museum presenting historical and ethnographic exhibition about Cook himself. Close to the Robin Hood's Bay, rich in heritage, wonders and scenic spots, and in easy reach of the bustling towns of Scarborough and Middlesbrough, Whitby is a prime location for exploring all of the delights that Yorkshire has to offer.

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Features

Reviews & Ratings

“Great house, bigger than the pictures do justice.”

“Really lovely house that more than met the needs of our extended family.”

“We had a good stay at the property.”

“A lovely house with good facilities.”

“Great property, good location.”

“A quiet location with parking, no facilities for re-cycling”

“Disappointed with the choice of tv channels there appeared to be no “catch up tv” available.”

“The location of Haven House was excellent, a lovely 10 minute walk to the shopping area of Whitby and even closer to the nearest pub.”

“Like others have said some good some bad - fit and finish are a bit of a let down.”

“We had a great holiday and enjoyed staying at Haven House.”

“Lovely house for our family, 3 generations of us.”

“Great location, well appointed but we had to purchase some items to cook with and there was a lack of coat hangers.”

“Haven House was great .”

“Excellent property, ideally located.”

“The location of the house was great, 10 mins walk into the town centre.”

“We really enjoyed our stay at haven House.”

“Very basic, no frills but did the job clean but needs a bit of maintainance.”

“The big advantage of this property is that it is in easy walking distance of Whitby town .”

“The location was ideal for walking into Whitby centre.”

“Lovely, very clean family house.”

“Lovely house in a great location, will definitely book again, and will recommend it to family and friends”

“We know this area well, having stayed 'next door' the previous year, and we had another brilliant week in Whitby.”

“Great location and house offers fairly good facilities With the extra shower unit on the ground floor being very helpful when 8 people are staying.”

“The house itself is in a good location and has plenty of space and car parking.”

“The property was as described with ample room for my family in a great location within walking distance to the beach and also a close drive to the supermarkets.”

“We had so many issues.”

“The house is in great location and met our requirements.”

“This is a lovely house, containing everything you could wish for.”

“Beautiful house but could do with agood clean”

“Excellent property, lots of room for a big family.”

“I needed to contact sykes on arrival and email was answered within 10 minutes, excellent customer support.”

“The house was in a much better location than expected - very close to Whitby centre.”

“The house was excellent and in a great location.”

“We had a great family break in Haven House.”

“The house was just right for our party of 7 so much space comfortable beds lovely kitchen with everything to hand clean towels for all we couldn’t fault anything.”

“Great house and location only 10 min walk into town was a great weekend would recommend and stop again”

Summary

The property

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About the location

WHITBY