“As a rule me and my family only ever book Sykes cottages.”
On this occasion I have come away feeling let down, I am sorry to say.
The house smelt of animals and unclean, we couldn’t leave the back door open as the yard smelt really strongly of urine, we tried to clean it.
The dining table couldn’t be used when 1 plate on it it wobbled and with it being glass didn’t want to chance it falling off.
There is visible damp on the main bedroom wall in the corner of the room, there was a wardrobe door handle on the floor. The bathroom has a towel rail ...
On this occasion I have come away feeling let down, I am sorry to say.
The house smelt of animals and unclean, we couldn’t leave the back door open as the yard smelt really strongly of urine, we tried to clean it.
The dining table couldn’t be used when 1 plate on it it wobbled and with it being glass didn’t want to chance it falling off.
There is visible damp on the main bedroom wall in the corner of the room, there was a wardrobe door handle on the floor. The bathroom has a towel rail hanging off,
In the loft room the window doesn’t shut securely so I didn’t want to leave my 8 year old up there, the curtains where hanging down with no way of shutting them as hooks are missing.
I thought with this being a family property there should have been a washing machine also, and Wi-Fi was really bad, unable to watch any television as this was really glitchy, if we hadn’t taken our own fire stick we would have been unable to watch a thing.
As I said we have had lovely cottages through Sykes and they have always been our go to. I don’t feel this lives up to standards of previous cottages yet this one is one of the more expensive ones we have stayed in, really disappointed sorry. I would not recommend this cottage. Such a shame as the pictures on line are beautiful.
"Thank you for your feedback. I am sorry that your stay at Seastar did not meet your expectations. However, the housekeepers did return straight away to the property to reclean at your request. The property is a dog-friendly property, and sometimes, unfortunately, the smell can linger despite the housekeepers' best efforts. Since your feedback the property has been checked and issues fixed where required. space is limited, we chose to provide a dishwasher instead of a washing machine. We do hope that you will return to our beautiful town."
Property Owner