“The View is in a lovely spot with beautiful views over the Abbey.”
The cottage is visually very pleasing to look at but the facilities let the cottage down unfortunately. The freezer was in a terrible state. One draw completely missing, middle draw couldn't be opened because it was frozen shut and the top draw was all split open and really unsafe. The oven needs a deep clean and the dishwasher wasn't working at all during our stay. I contacted the property manager who after promising to come out, never showed up and we had no further contact from them (i don't ...
The cottage is visually very pleasing to look at but the facilities let the cottage down unfortunately. The freezer was in a terrible state. One draw completely missing, middle draw couldn't be opened because it was frozen shut and the top draw was all split open and really unsafe. The oven needs a deep clean and the dishwasher wasn't working at all during our stay. I contacted the property manager who after promising to come out, never showed up and we had no further contact from them (i don't think it should be my place to chase them). The beds were very low and such a shame you couldn't sit on the bed and look at the stunning view over Whitby harbour and the Abbey. The dinning room bench chairs were more like garden furniture and not very comfortable or practical for children not needing a highchair.
The shower screen also needs looking at as it just swings open at random and you constantly have to pull it back in.
The View had some lovely features like the stunning front garden and the spacious patio out the back, the parking was great for two cars, the kitchen plates, glasses and utensils were well stocked and the games and toys in the living room were a really lovely touch. Not to mention the amazing views.
We're conflicted over our stay because of the negative points mentioned above. The kitchen appliances are so important for a self catering holiday and it made cooking, and clearing up the chore it really didn't need to be or as advertised. With some investment in the kitchen and a couple of other areas The View would have been a 5* stay we would have been eager to return to again.